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Linklaters Customer Success Story
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The Best Process Wins®
Green BPM
Linklaters
Vertical: Business Services/Legal
Product Focus: Metastorm BPM
Processes Enabled:
Document management and production integrated with EMC Documentum
Online case management
User feedback
HR processes including work allocation to university interns and life insurance processing
Data centre and lawyer collaboration
Customer Benefits & Results:
Eliminated paper and manual routing
Increased efficiency and control
Increased visibility into case status and workload
More accurate billing and capacity planning
Increased lawyer productivity for greater revenue generation
Seamless integration with SAP, Microsoft SharePoint, and Documentum
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