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Customers | Skandiabanken | Skandia Banken Customer Success Story
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SkandiaBanken

SkandiaBanken Vertical: Financial Services
Product Focus: Metastorm BPM
Processes Enabled:
  • Customer application processing
  • Online banking access
  • Customer service

Customer Benefits & Results:

  • Decreased manual data entry for customer service staff
  • Simplified online customer registration process
  • Increased focus on customer service excellence
  • Provided foundation for a more robust online banking tool – the core of SkandiaBanken’s business
  • Increased agility and ability to respond to change
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