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U.S. Social Security Administration, Office of the Inspector General

U.S. Social Security Administration, Office of the Inspector General Vertical: Government
Product Focus: Metastorm BPM
Processes Enabled:
  • Investigative Case Management

Customer Benefits & Results:

  • Saved $1.5M by lowering the cost of legacy system maintenance
  • Increased efficiency and productivity of investigative and legal staff
  • Enabled standardization across investigative processes
  • Decreased processing times
  • Helped instill more discipline, structure and accountability
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