Metastorm Chosen by SkandiaBanken to Improve Online Banking Processes

Top Scandinavian Banking Firm Deploys Metastorm BPM™ to Automate its Critical Online Customer Service Offerings

London, UK – May 9, 2006 - Metastorm, a leading provider of Business Process Management (BPM) software for modeling, automating, integrating, and improving both human and system-based processes, announced today that its software has been successfully deployed by SkandiaBanken in Denmark, the top internet retail banking firm in Scandinavia. With the guidance and advice of Creuna, a well-established Metastorm partner, SkandiaBanken selected Metastorm BPM to improve its online banking capabilities by automating the management and processing of customer requests and transactions entered through its online banking system, including SkandiaBanken’s mortgage and loan application process.

SkandiaBanken needed a solution that could increase efficiency and automate the human-to-human and system-to-system processes involved in offering a secure online banking solution to its customers. Metastorm BPM was ultimately selected because of its ability to improve SkandiaBanken’s processing of online applications for banking services and web-bank access, as well as for Metastorm’s integration capabilities. Additionally, Metastorm BPM was chosen for its user friendly, browser-based forms with built-in logic and automation. This solution matched perfectly with SkandiaBanken’s business objectives of providing effective and safe online customer service offerings.

SkandiaBanken has already realized tangible, competitive results from the implementation of Metastorm BPM, including a decrease in the manual work required by the customer service staff and the simplification of the online registration process for new customers. Most importantly, the Metastorm BPM software combined with expertise in implementation from Creuna provided SkandiaBanken with a solution that was easy to implement, simple to maintain and agile enough to expand to the ever changing demands of SkandiaBanken’s financial business environment.

“The selection of Metastorm by a banking leader like SkandiaBanken speaks to the value that Metastorm BPM is providing to organizations all over the world,” stated Neil Berry, director of Northern Europe for Metastorm. “BPM is now the foundation for SkandiaBanken to address all of its critical online banking processes and Metastorm is excited that SkandiaBanken has realized so quickly its goals for process automation and improvement.”

About Creuna A/S
Creuna is a Scandinavian consulting company focusing on business process management, e-Commerce, enterprise content management and enterprise portal implementation. Creuna has 160 employees with offices in Oslo, Stockholm and Copenhagen.

About Metastorm
As the first breakaway BPM vendor, Metastorm is a leader in business process management (BPM) software and best practice methodologies for modeling, automating, integrating, and improving both human and system-based processes. Metastorm BPM™ is a complete solution for roundtrip process improvement, designed specifically to address complex processes that are unique to organizations. Metastorm’s 1200+ global client base in manufacturing, retail, financial services, business services, healthcare and government are achieving rapid ROI and Enterprise Process Advantage® in customer service, supply chain operations, risk management, and internal operations. For more information visit www.metastorm.com.

Copyright 2006, Metastorm, Inc. All rights reserved. Metastorm BPM and Enterprise Process Advantage are either trademarks or registered trademarks of Metastorm, Inc. Other product, service and company names mentioned herein are for identification purposes only and may be trademarks of their respective owners.

THIS NEWS RELEASE CONTAINS ARCHIVAL INFORMATION, WHICH SHOULD NOT BE CONSIDERED CURRENT AND MAY NO LONGER BE ACCURATE.

Press Contact Information:
Gina Karr
Metastorm
T: +1 443-874-1260
T: +44 (0) 208 971 1519
gkarr@metastorm.com

Shahed Ahmed
Merritt Group
T: +1 703-390-1515
ahmed@merrittgrp.com