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USIS Uses Metastorm BPM™ to Automate Security Investigation Processes
Metastorm BPM Technology to Improve Visibility and Process Management
BALTIMORE, MD – May 16, 2006 – Metastorm, a leading provider of Business Process Management (BPM) software for modeling, automating, integrating, and improving both human and system-based processes, today announced its software is being implemented at USIS, a worldwide provider of screening and security services to corporate and government clients and the largest supplier of security investigations to the U.S. government. USIS is implementing Metastorm BPM™ to electronically support its Investigative Services business. Metastorm BPM will support investigations efforts, alongside the secure government-developed system USIS uses under its contract with the Office of Personnel Management.
“To meet the rigorous standards required in performing accurate, thorough, and time-sensitive background investigations, we needed to consolidate our case tracking systems and provide our investigators, reviewers, and managers with a single, easy-to-use view into critical information," said Bill Mixon, president of USIS’ Investigative Services business. “The Metastorm BPM software provides us the framework we need for automating critical processes, streamlining data access, and creating a complete view of case information. This is critical for us to maintain the client service excellence we are known for in the industry.”
USIS currently processes more than two million investigative cases per year using four different case tracking systems. To accommodate its growing caseload, the company selected Metastorm BPM to replace its legacy systems and streamline and automate its procedures — all with the goal of enhancing the overall management of security investigations. Metastorm BPM will serve as the enterprise process backbone across all USIS investigative cases and will automate the full process-lifecycle of a background check, including evaluation of citizenship status, education qualifications, employment history, criminal and civil court records, and military experience.
Metastorm’s proven success in the U.S. Federal Government sector was a key reason USIS chose Metastorm BPM. The product’s ease-of-use, flexible configuration, and intuitive executive dashboard interface were also factors. By using Metastorm BPM, USIS expects to benefit from increased functionality and flexibility, faster case turnaround times, and the ability to monitor and track the status of every case in real-time. In addition, the company expects Metastorm will help the company achieve greater competitive advantage through the ability to prove service competency to customers and prospects and demonstrate it in an automated and tangible way.
“Innovative companies like USIS are clearly leading the way in their respective industry by streamlining operations and increasing service delivery,” stated Robert Farrell, president and CEO of Metastorm. “Our goal with customers like USIS is to provide them with a robust BPM platform that addresses the full process life-cycle, is easy to implement and use, is scalable across the enterprise, and most importantly provides them with the advanced capabilities they need to break away and differentiate themselves from others in the industry.”
About USIS
USIS is a worldwide provider of total client solutions in human resources background investigations, pre-employment/drug screenings, insurance information services, due diligence and risk management assessment, and security and related professional services to businesses, government agencies and institutions. Formerly the Office of Federal Investigations (a U.S. government agency privatized in 1996), USIS is headquartered in Falls Church, Va., and has more than 7,000 employees supporting business operations in all 50 states and overseas. For more information, please visit www.usis.com.
About Metastorm
As the first breakaway BPM vendor, Metastorm is a leader in business process management (BPM) software and best
practice methodologies for modeling, automating, integrating, and improving both human and system-based processes.
Metastorm BPM™ is a complete solution for roundtrip process improvement, designed specifically to address complex
processes that are unique to organizations. Metastorm’s 1200+ global client base in manufacturing, retail,
financial services, business services, healthcare and government are achieving rapid ROI and Enterprise Process
Advantage® in customer service, supply chain operations, risk management, and internal operations. For more
information visit www.metastorm.com.
Copyright 2006, Metastorm, Inc. All rights reserved. Metastorm BPM and Enterprise Process
Advantage are either trademarks or registered trademarks of Metastorm, Inc. Other product, service and company
names mentioned herein are for identification purposes only and may be trademarks of their respective owners.
THIS NEWS RELEASE CONTAINS ARCHIVAL INFORMATION, WHICH SHOULD NOT BE CONSIDERED CURRENT AND MAY NO LONGER BE ACCURATE.
Press Contact Information:
Gina Karr
Metastorm
T: +1 443-874-1260
gkarr@metastorm.com
Jayson Schkloven
Merritt Group
T: +1 703-390-1529
schkloven@merrittgrp.com
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