Metastorm Extends Industry-Specific Expertise

Leading BPM Provider Aligns Consulting Organization to Key Verticals to Provide Best Practice Process Services

BALTIMORE, MD – June 7, 2006 – Metastorm, a leading provider of Business Process Management (BPM) software for modeling, automating, integrating, and improving both human and system-based processes, today announced it is extending its professional services team and aligning practice managers to specific verticals, including financial services, government, business services, healthcare, and manufacturing/retail. The move is designed to support the industry-specific needs of customers as they design and deploy processes on the Metastorm BPM™ suite.

Earlier this year, Metastorm announced the creation of Process Pods™ – solution frameworks that package together the key elements necessary to quickly and successfully deploy specific horizontal and vertical processes on Metastorm BPM, including process maps, forms, rules, reports, scripts, and sample simulation data. The positive response to Process Pods and the demand for additional consulting services to extend the Process Pods to meet unique customer needs is one driver for the company’s decision to align its professional services organization by vertical industry. Another driver for the decision is to allow the company to better leverage the wealth of best practice process expertise that Metastorm has accumulated during its years as a BPM market leader.

“The people at Metastorm and their extensive expertise in business process management was a key differentiator for the company when we first deployed the software,” stated Tamria Zertuche, director of IT for Blue Rhino. “The training courses, online Customer Zone, help desk support, and networking events for cross-customer collaboration that Metastorm offers have been instrumental to our success in deploying multiple processes on the Metastorm BPM software both internally as well as with external distributors and retailers.”

Metastorm offers best practice labs designed specifically to help each customer identify its high-value processes and then model, deploy, and improve those processes quickly for fast return on investment. Metastorm’s success with the best practice labs, its Stage Action Role (SAR) implementation methodology, and its best-in-class training programs has allowed its customers worldwide to deploy BPM at an enterprise-level across numerous business processes. The alignment of its field consulting teams to specific verticals will further enhance the value that Metastorm’s professional services team brings to an implementation.

“Our professional services team and the services we offer have always been a strong asset and a differentiator for the company,” stated Robert Farrell, president and CEO of Metastorm. “By assigning vertical practice managers and aligning our consulting teams to our target industries, we will be able to offer focused best practice expertise to meet specific needs. BPM software is architected to support the design and automation of unique and complex processes, and Metastorm’s ability to provide industry expertise on core processes will further increase the value our prospects and customers realize from working with Metastorm.”

About Metastorm
As the first breakaway BPM vendor, Metastorm is a leader in business process management (BPM) software and best practice methodologies for modeling, automating, integrating, and improving both human and system-based processes. Metastorm BPM™ is a complete solution for roundtrip process improvement, designed specifically to address complex processes that are unique to organizations. Metastorm’s 1200+ global client base in manufacturing, retail, financial services, business services, healthcare and government are achieving rapid ROI and Enterprise Process Advantage® in customer service, supply chain operations, risk management, and internal operations. For more information visit www.metastorm.com.

Copyright 2006, Metastorm, Inc. All rights reserved. Metastorm BPM and Enterprise Process Advantage are either trademarks or registered trademarks of Metastorm, Inc. Other product, service and company names mentioned herein are for identification purposes only and may be trademarks of their respective owners.

THIS NEWS RELEASE CONTAINS ARCHIVAL INFORMATION, WHICH SHOULD NOT BE CONSIDERED CURRENT AND MAY NO LONGER BE ACCURATE.

Press Contact Information:
Gina Karr
Metastorm
T: +1 443-874-1260
T: +44 (0) 208 971 1519
gkarr@metastorm.com

Shahed Ahmed
Merritt Group
T: +1 703-390-1515
ahmed@merrittgrp.com