Generali Slovenia Deploys Metastorm BPM to Improve Insurance Renewals

BPM Software Automates Core Business Processes

LONDON, UK – June 27, 2006 – Metastorm, a leading provider of Business Process Management (BPM) software for modeling, automating, integrating, and improving both human and system-based processes, today announced its software has been successfully deployed at Generali Insurance in Slovenia, a subsidiary of the Generali Group, one of Italy's largest insurance giants and a top global insurance firm. In just three months, Generali has implemented Metastorm BPM™ to automate and manage its car insurance renewal process along with a variety of back office processes that support these procedures.

“Like many insurance companies, our customer facing processes are critical to our business,” stated Sonja Leban Gogala, director of sales channel, Generali Insurance Slovenia. “By automating our core processes using Metastorm BPM, we will be able to quickly realize its value, especially in terms of overall competitiveness.”

Generali provides its clients with the ability to obtain quotes, request renewals, and sign up for its car insurance services through two sales channels – a Web portal and a call center – and needed a solution that could automate and enforce consistency and control over its processes across both channels easily while integrating with its legacy systems.

Generali selected Metastorm BPM based on the direction and advice of Trivium, a Metastorm partner. Trivium presented Metastorm as the perfect solution for the rapid development of a business solution within Generali’s tight deadline. Metastorm was also selected for its agile and flexible development capabilities, its ability to easily integrate into legacy systems, and its easy alignment with the company’s existing business processes. Metastorm is also serving as a key piece of Generali’s infrastructure for additional process automation, which helps the company maintain competitive advantage in Slovenian market.

"The insurance industry is a highly competitive market and companies need to maintain advantage by providing competitive premiums and excellent customer service," said Neil Berry, director of Central Europe for Metastorm. "Metastorm will help the company better manage and control its critical insurance processes and leverage internal resources. Generali's decision to select Metastorm BPM demonstrates the company's vision and leadership in the marketplace."

About Generali Zavarovalnica and Generali Vienna Group
Generali Zavarovalnica is part of Generali Vienna Group. The Group is made up of over 40 companies in Austria, Hungary, the Czech Republic, Slovenia, Slovakia, Poland, Romania and Croatia. These companies operate in the insurance business, real-estate, investment and finance businesses as well as offering the supply of services, run pension funds and a bank. The Generali Vienna Group is part of the global Generali Group.

About Metastorm
As the first breakaway BPM vendor, Metastorm is a leader in business process management (BPM) software and best practice methodologies for modeling, automating, integrating, and improving both human and system-based processes. Metastorm BPM™ is a complete solution for roundtrip process improvement, designed specifically to address complex processes that are unique to organizations. Metastorm’s 1200+ global client base in manufacturing, retail, financial services, business services, healthcare and government are achieving rapid ROI and Enterprise Process Advantage® in customer service, supply chain operations, risk management, and internal operations. For more information visit www.metastorm.com.

Copyright 2006, Metastorm, Inc. All rights reserved. Metastorm BPM and Enterprise Process Advantage are either trademarks or registered trademarks of Metastorm, Inc. Other product, service and company names mentioned herein are for identification purposes only and may be trademarks of their respective owners.



Press Contact Information:
Amy Redhead
Strategic Alliance
T: +44 1494 434 434
amyr@strategicpr.net