Metastorm Business Process Management

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Metastorm Business Process Management
Comprehensive Support for the Full BPM Life-Cycle and Much More

Achieving better business resource optimization through improved processes is a top issue for organizations today. Whether your objectives are to reduce costs, improve productivity, increase compliance, enhance business agility or reduce risks, Metastorm BPM® provides a comprehensive and highly proven BPM solution. Metastorm BPM® allows you to quickly implement, manage, monitor and analyze improved business processes. And unlike other products, Metastorm BPM®’s integration into other related Metastorm Enterprise™ products such as Metastorm ProVision® and Metastorm Integration Manager allows you to truly align your process execution activities with your business goals and enterprise architecture. Read more. Adobe PDF

Key Capabilities

Advanced Process Design & Execution

Enable Broad Process Participation

Effective Task Monitoring & Management

Painless Integration To Diverse Systems

Easily Handle More Than Human Processes

Advanced Process Intelligence

Tight Integration to Office Applications

Integrated BPA & EA Capability

The Right Architecture

Benefit: Faster implementation, greater agility and more rapid time to value.

Metastorm's highly advanced process design environment makes process implementation easy by (a) providing tools and capability that cater to business and technical users and (b) unifying all the key components needed to effectively implement a process—process definition, forms, rules, integration, analytics, etc.

Benefit: Obtain a broader and more effective use of your BPM investment by interacting with users in the way you want and need to.

Recognizing that processes vary widely and the people that participating in them even more so, Metastorm BPM® supports a very wide array of client user interfaces. Metastorm integrates tightly and easily into everything from Portals (such as Microsoft SharePoint), to desktop applications (such as Microsoft Outlook, Word and Excel) to custom clients.

Benefit: Obtain better process improvement results—larger improvements with lower risk and greater levels of compliance.

Effectively monitoring and managing user tasks are critical ingredients to the most successful human based processes. By providing such features as personalized "to do" and "watch" lists, integrated task tracking, and context sensitive dynamic forms, Metastorm BPM® provides focused and clear direction to process participants, whatever their role.

Benefit: Makes critical integration to other systems a far less daunting barrier to process implementation and improvement.

Most companies have a plethora of different applications and systems that need to participate closely in key processes. Metastorm BPM® provides extensive out-of-the-box integration tools that give business users the ability to easily incorporate diverse systems directly into a process. The pre-integrated Metastorm Integration Manager (MIM) provides additional advanced capabilities to make mainframe, legacy system, and managed file transfer a snap.

Benefit: Automate system-based processes, incorporate and extend the life of even the most challenging legacy and mainframe systems.

Many key business processes are entirely system-based or are human oriented but beg for strong system process components. Historically addressing such system-based processes has been highly challenging and impractical for most BPM technologies because it involves dealing with difficult legacy and mainframe environments. Metastorm Integration Manager fills this gap by easily service enabling and integrating these systems, and automating processes around them.

Benefit: Gain critical insight and decision making ability without the effort and headaches of traditional BPM BI approaches.

Implementing tools to collect and deliver relevant, actionable intelligence in a BPM context has historically been difficult and costly. Metastorm makes obtaining and delivering powerful process data easy and practical through (a) advanced native process intelligence capability and (b) support for a wide range of other third party BI and reporting products.

Benefit: Maximize the efficiency and effectiveness of the many processes that involve use of office applications.

While many human-based processes involve significant interaction with office applications such as Microsoft Word, Excel, Outlook and PowerPoint, most BPM applications have little to no true integration into these applications. Metastorm has developed tight integration into these applications, making them a seamless part of processes.

Benefit: Achieve higher levels of enterprise effectiveness by better aligning business strategy, enterprise assets, analysis and ground level execution.

Through its integrated BPM, BPA and EA capabilities, Metastorm uniquely gives companies the ability to tie process improvement initiatives directly to the broader business goals, strategy, analysis, and enterprise architecture.

Benefit: A solution which satisfies both your key business and information technology needs.

Metastorm BPM® has been designed to meet all the most important technology requirements including (a) meeting high performance, scalability and security standards; (b) complementing rather than disrupting what’s in place and (c) supporting broader IT initiatives such as SOA and improved governance.

Metastorm delivers more than just software. Through years of experience across over 1,000 clients, Metastorm has developed a rich set of “accelerators” which allow you to get the most from your investment and achieve rapid time to value.

Metastorm Process Pods®

Time to value is a key requirement of today’s process improvement efforts. To achieve this, such efforts require rapid implementation and immediate, measurable impact.

To help customers accelerate their process improvement initiatives and reap the rewards as rapidly as possible, Metastorm has created the Metastorm Process Pod® program. Metastorm Process Pods are designed to provide a rich set of solution frameworks that serve as ‘implementation accelerators' for Metastorm BPM®, Metastorm Integration Manager, and Metastorm ProVision® process improvement initiatives. Learn More.

Metastorm Process Templates

Get a quick start in developing your own Metastorm solutions with Metastorm BPM®! We have compiled some of our most requested procedures into templates. The templates include Process Maps and associated Forms. These are intended as a starting point for developing your own BPM solutions and can be configured and extended to meet your unique process needs. Learn More.

Function/Feature	Metastorm BPM	Other Software
Advanced and Unified Process Modeling / Design – All key components necessary to implement a process – process model, rules, forms, integration, etc. are unified into one common tool—no need to bind them together.
Intuitive, Business Oriented Process Design – Metastorm BPM's strong business orientation allows business users to better engage in defining improved processes. Technical users are given technical tools to accomplish more technical tasks.
Integrated Forms Design – For faster implementation leverage an integrated forms designer (or other form tools if desired).
Support for Broad Process Participation – Support of a very wide array of client user interfaces – portals (such as Microsoft SharePoint and Java), to desktop applications (such as Microsoft Outlook, Word and Excel) to custom clients – allows broad deployment and participation.
Advanced Task Monitoring and Management – Personalized "to do" and "watch" lists, integrated task tracking, and context sensitive dynamic forms improves effectiveness of implemented processes.
Painless Integration to Diverse Systems – Desktop apps, enterprise applications (e.g., ERPs), legacy systems, and mainframes.
Tight Integration to Desktop Applications – "Tight integration" / "binding" with Word, Excel, Outlook and other personal productivity applications provides superior support for human-based processes.
Strong Document Management Support – Quick and deep integration into a broad range of document management systems, including SharePoint, Documentum, Hummingbird, Interwoven and others.
Strong Support for More than Human Processes – Metastorm Integration Manager (MIM) supports the most demanding of system-based processes, or the system oriented components of a human-based process.
Advanced Process Intelligence – Built in native process analytics and reporting plus easy integration of a broad range of third party BI and reporting tools.
Integrated Business Process Analysis and Simulation – Live data collected from Metastorm BPM can be analyzed through Metastorm ProVision’s advanced BPA and simulation capabilities. To-be process improvements modeled in Metastorm ProVision can be easily pushed to Metatorm BPM for execution.
Integrated Enterprise Architecture – Artifacts modeled as part of Metastorm ProVision’s broader Enterprise Architecture capability (such as data classes) can be leveraged by Metastorm BPM to achieve even more rapid deployment. Also those implementing processes can achieve greater insight into, and reusability of, enterprise assets.
The Right Architecture – An architecture that: (a) meets high performance, scalability and security standards; (b) complements rather than disrupts what’s in place and (c) supports broader IT initiatives such as SOA and improved governance.
Process Pods and Templates – An extensive array of Metastorm Process Pods® and templates provide best practices and solution frameworks to accelerate time to value.

Customer	Description	Customer	Description
	Increased efficiency in completing customer requests by 56 percent. Read More.		Achieved 80% reduction in engineering change request processing time, improving operational efficiency time to market. Read More.
	Reduced time between order cycle time by 80%. Read More.		Improved prisoner management processes have already avoided over $31 million in detention costs. Read More.
	Through improved investigative case management processes saved $1.5M by lowering the cost of legacy system maintenance. Read More.		Implemented improved customer intake process and achieved Patriot Act & Basel II compliance. Read More.
	Implemented an automated real time process to receive and update contract pricing data from vendors (2,000+ updates per day). Read More.		Improved membership management and customer request processes, reduced costs, accelerated process time and support processing of 100,000 documents daily. Read More.
	Realized an 80% reduction in dispute resolution procedural errors. Read More.		Franchise management processes accelerated time to market and increased new store profitability. Read More.
	Eliminated paper and manual routing while seamlessly integrating with SAP, SharePoint and Documentum. Read More.		Reduced appointment wait times by about 50 percent. Read More.

Industry Analysts

Metastorm Positioned in Leaders Quadrant for Business Process Management Suites, 2007 (December 14, 2007)

Metastorm Secures Leadership Position and Boasts Strongest Market Presence in the Forrester Wave: Human Centric BPM for Microsoft Platforms (December 19, 2007)

Metastorm Positioned in Visionary Quadrant for Application Infrastructure & Composite Application Projects (June 7, 2007)