Accelerating Process Improvement for the Global Telecom Industry
From voice and data to graphics and video, the telecommunications industry is at the forefront of the information age – delivering an increasing number of products and services at an incredibly rapid pace. The dynamic nature of the industry, coupled with intense competition and constant consolidation, means today’s global telecommunications providers must be more innovative and agile than ever before.
Metastorm empowers telecom providers to accelerate process improvement and meet their ever-increasing business demands with the Metastorm Reference Model for Telecommunications. This product combines the expertise of telecom professionals with industry standards to create a unique set of industry-specific business models. It provides an enterprise-level business framework, based on the enhanced Telecom Operations Map® (eTom). eTom is the most widely used and accepted standard for business process in the telecom industry.
Usages for the Metastorm Reference Model for Telecom are as diverse as the industry itself. It can be used to redesign business processes, determine associated system and infrastructure requirements, and address critical industry issues.
The Metastorm Reference Model for Telecom consists of a set of standard business models that provide an enterprise-wide view of business operations planning, and support processes. Together these serve as a resource for service providers in developing an accurate model of the information and activities required to provide exceptional service to customers and trading partners.
Contact us to learn more about the Metastorm Reference Model for Telecommunications.
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Telecommunications
