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BPM for Franchise Management
Your Challenges
As a Franchiser, you have unique, core processes that are critical to your success – including franchisee qualification, real estate acquisition and development, lease management, and customer service. These processes often span multiple applications, require involvement from multiple organizations and rely on data from multiple sources – all of which make them more difficult to manage. Yet because of their critical nature, inefficiency in these processes often results in higher costs, lost opportunities and lower market share. So how can you improve your core processes, make them more efficient and gain greater agility without engaging in a time consuming, costly business re-engineering effort?
Our Solutions
Metastorm understands the unique needs of Franchisers and our Business Process Management software allows you to quickly and easily automate, manage and control core processes and provide a web-based interface to streamline communication with all parties involved in the franchisee lifecycle. This includes:
- Complete process definition
- Rapid automation of complex, human-based processes
- A process layer that integrates all applications and data involved in the process
- Escalation, event management and real-time monitoring to maximize employee productivity and optimize process efficiency
- Reporting and analysis on critical process data and key performance indicators
The Metastorm BPM platform provides an open, standards-based framework by which designers and implementers can easily integrate external applications or application components. With easy-to-use tools for modeling, designing, managing, and changing processes, business users own, maintain and optimize their processes. And, the platform provides all the components needed to support a continuous process improvement cycle using BPM. Finally, the Metastorm approach offers rapid design and deployment with complete control over continuous improvements based on insight into how the business is running.
Franchisers are using Metastorm BPM to more efficiently manage business processes, including:
- Real Estate Acquisition
- Real Estate Development
- Franchisee Qualification
- Franchisee Application and Approval Tracking
- Franchisee Due Diligence and Credit Report Tracking
- Lease Management
- Franchise Law Compliance
- Customer Service
Proven Results
Accelerated Time to Market
Franchise Management has become a highly competitive market. If you don’t secure the most profitable geographies for your business and address market demand with your offering, your competition will. By leveraging proven, business process management software from Metastorm, you will be able to:
- Accelerate the applicant qualification process
- Streamline and monitor the franchisee approval process
- Initiate and monitor investigative due diligence and credit report processes
- Monitor and control the ‘store’ planning and build-out process
- Manage the ongoing franchisee lifecycle
- Gain the visibility and flexibility you need to make critical, ongoing process improvements for lower costs, improved service levels, and increased profitability
Gaining an Advantage
Franchisers are starting to recognize the value that BPM software can provide – don’t be left behind. Metastorm BPM can help you leverage your core, mission critical processes to increase franchise profitability and obtain competitive advantage.
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Franchise Management
